All returns & deliveries within the UK are free!
At present, we're shipping orders as normal, whilst taking special precautions to ensure the health & safety of our team. More on that here.
Delivery - UK
Our preferred delivery partner is DPD, who should deliver your bedding within two to three business days of your order being placed.
DPD will give you a heads-up text or email the day before delivery, with options to re-arrange or leave delivery instructions if it’s more convenient. You'll also receive a one-hour time slot on the day of delivery, to make receiving your Bedfolk bedding as hassle free as possible.
Returns - UK
If for any reason you’re unhappy with your order and would like to return it, we’d be very happy to offer a full refund, exchange or credit note of the same value as your order, as long as it’s within 60 days of receiving your purchase.
To initiate a return or exchange, please drop us an email at firstname.lastname@example.org, quoting your order number. Once confirmed, we’ll send you a prepaid label that you can use to get your bedding back to us. It’s as easy as that!
Refunds are processed as soon as your order is received back at Bedfolk HQ.
Delivery - International
We ship our bedding all over the world! We'll add a small charge as you checkout to cover the additional cost of delivery. Rest assured, we'll get your bedding to you safely as quickly as possible.
Republic of Ireland: with DPD - 2-3 days - £5
Rest of Europe: with DPD - 3-4 days - £10
Rest of World: courier depends on location - 5-7 days - £15
Returns - International
We're happy to offer the same 60 day returns policy to our international customers, although you'll need to cover the cost of return postage.
Delivery - Swatches (UK)
If you've ordered our swatch samples, we'll post these out to you using Royal Mail's first class service - so they should be with you in 2-3 business days.